Terms of Service

This agreement is a legal contract between you and Transocks VPN (the 'Service Provider') regarding the download, installation, and use of the mobile accelerator application (the 'App').

By downloading or using the App, you are deemed to have understood and agreed to this agreement. Please read it carefully before use. Unauthorized copying, modification, reverse engineering, source-code extraction, app-text translation, or derivative development is prohibited. Intellectual property rights related to the App belong to the Service Provider. To maintain service quality, we may adjust functions or service fees, and any fee changes will be communicated clearly. Users are responsible for device security and account confidentiality; jailbreaking or rooting a device is not recommended.

The Service integrates necessary third-party services, such as Google Analytics and Firebase Crashlytics. During use, you are also bound by the terms of those partners.

The Service depends on a stable network environment, including Wi-Fi or mobile data. The Service Provider is not responsible for failures caused by device arrears, data limits, weak signal, carrier restrictions, or local network conditions. When used outside Wi-Fi, your mobile carrier may charge data fees. If you enable roaming outside your home country without a suitable data plan, those charges are your responsibility.

Users are responsible for their own use of the App. For example, inability to access the Service due to battery depletion, system permission limits, or local network failure is not covered by compensation. We try to provide accurate routing information, but some data may come from third-party partners. For compatibility and security, the App may release updates from time to time, and you agree to download and install updates when necessary. The Service Provider reserves the right to terminate App services within a reasonable scope.

Software Non-Refund Policy

Thank you for choosing our software. Please read this refund policy carefully before purchase and confirm that the product fits your needs.

Non-Refund Policy: All software sales are final and non-refundable. Once a software license key or access to a digital product has been provided, refund requests will no longer be accepted.

Product Evaluation: We encourage users to fully evaluate our software through available demos, trial versions, or free editions before purchasing. This ensures the software meets your needs.

Customer Support: We provide necessary technical support for installation, login, connection, and account-related questions. Please contact our support team for help.

Technical Issues: In limited cases, technical issues may affect normal use. We will make reasonable efforts to investigate and resolve them, but this does not automatically create a refund entitlement.

Unauthorized Use: No refunds will be provided if software license keys or digital product access are found to have been shared, resold, or used without authorization.

Policy Changes: We reserve the right to modify or update this refund policy at any time. Any changes will take effect immediately upon publication on our website.

By purchasing and using our software, you agree to comply with this non-refund policy.

If you have questions about this refund policy, please contact our support team for clarification.

The terms and conditions of this agreement may be updated periodically. Please review this page for the latest version. Changes take effect upon publication. If you have questions about Transocks VPN's service agreement, please email [email protected] to contact us.